Application to Director to resolve dispute between landlord and tenant (Form J)
Apply to the Director of Residential Tenancies to resolve a dispute (like termination of tenancy, return of security deposit and damages to property) between landlords and tenants.
Use Form J: Application to Director to apply to the Director of Residential Tenancies to resolve disputes (like termination of tenancy, return of security deposit and damages to property) between landlords and tenants.
Tenants and landlords can resolve disputes themselves. When they can’t resolve a dispute, they can apply to the Director of Residential Tenancies for resolution.
Residential tenancy officers will attempt to resolve the dispute through mediation if both parties are interested. If mediation doesn’t occur then a hearing is held. The residential tenancy officer makes a final decision based on the evidence presented and issues a decision (Order of the Director).
Landlords and tenants can apply. You can make an Application to the Director up to 1 year after a tenancy (lease) has ended. If you are the respondent (the party in the dispute), you may file your own application (counterclaim) at any time if the original application has not been withdrawn, has been settled by mediation or the hearing has concluded.
How to apply
- Check the application form for the types of disputes that can be included in the application.
- Complete the application.
- Drop off your completed application and payment form at Access Nova Scotia.
- Access Nova Scotia mails you 2 copies of the application form (including the Notice of Hearing). 1 copy is for your records and 1 copy is for you to give the respondent (the other party in the dispute). Access Nova Scotia also gives you Form L1: Certificate of Service.
- Formally serve (deliver) 1 of the copies of the completed application (including the Notice of Hearing) to the respondent (the other party in the dispute). Check the form for details on delivery options and instructions on how to formally serve the tenant.
- Complete Form L1: Certificate of Service.
- Drop off your completed Form L1: Certificate of Service at Access Nova Scotia. Or send your completed form by email to the to the residential tenancy officer assigned to the application.
- A residential tenancy officer may contact you to offer mediation, if both parties agree to it.
- Participate in the hearing at your scheduled date and time by calling the toll-free number provided.
How long it takes
The hearing date and time is provided during your visit to Access Nova Scotia. It can take longer if more information is needed or if your application hasn’t been filled in correctly.
If you receive Income Assistance, Social Assistance or the Guaranteed Income Supplement, you may not have to pay this fee.
You can also request in your application that you’d like to have the application fee awarded to you as part of the decision. If the application fee is awarded, it’ll be paid by the respondent (the other party in the dispute). No other costs associated with the application may be awarded.
Visa, MasterCard, American Express, debit card, cheque, money order, cash. A cheque or money order should be made payable to the Minister of Finance. Payment options may vary depending on how you apply.
Before you start
Make sure you have:
- tenant’s name, address (and, not required but preferable, phone number and email address)
- landlord’s name, address (and, not required but preferable, phone number and email address)
- information about the lease, like term of lease, date tenant moved in, how much the rent is and security deposit if paid
- description of dispute
- how the issue breaches (does not comply with) your tenancy (lease) or the Residential Tenancies Act
- the result you’re looking for from this dispute
- a copy of the tenancy (lease) (optional)
- copies of any documents that relate to the dispute
- receipts for repairs completed, if you’re filing for repairs (estimates are not acceptable)