Application to Director to resolve dispute between landlord and tenant (Form J)

Apply to the Director of Residential Tenancies to resolve a dispute (like termination of tenancy, return of security deposit and damages to property) between landlords and tenants.

Use Form J: Application to Director to apply to the Director of Residential Tenancies to resolve disputes (like termination of tenancy, return of security deposit and damages to property) between landlords and tenants.

Tenants and landlords can resolve disputes themselves. When they can’t resolve a dispute, they can apply to the Director of Residential Tenancies for resolution. Residential tenancy officers will attempt to resolve the dispute through mediation if both parties are interested. If mediation doesn’t occur then a hearing is held, the residential tenancy officers makes a final decision based on the evidence presented and issues a decision (Order of the Director).

Eligibility

Landlords and tenants can apply. You can only make an Application to the Director up to 1 year after a tenancy (lease) has ended.

How to apply

  1. Check the application form for the types of disputes that can be included in the application.
  2. Complete the application.
  3. Take your completed application to Access Nova Scotia. Access Nova Scotia completes the Notice of Hearing section (including scheduled hearing time and residential tenancy officer contact information) and provides you with a copy for your records and copies to give the respondent (the other party in the dispute).
  4. Serve the respondent (the other party in the dispute) with 1 of the copies of the completed application.
  5. Return to Access Nova Scotia and complete Form L1: Certificate of Service.
  6. A residential tenancy officer will contact you to offer mediation, if both parties agree to it.

How long it takes

The hearing date is provided during your visit to Access Nova Scotia. It can take longer if more information is needed or if your application hasn’t been filled in correctly.

Cost

Activity Fee
Registration $31.15

If you receive Income Assistance, Social Assistance or the Guaranteed Income Supplement, you may not have to pay this fee.

You can also request in your application that you would like to have the application fee awarded to you as part of the decision. If the application fee is awarded, it will be paid by the respondent (the other party in the dispute). No other costs associated with the application may be awarded.

Payment options

Visa, MasterCard, American Express, debit card, cheque, money order, cash. A cheque or money order should be made payable to the Minister of Finance. Payment options may vary depending on how you apply.

Before you start

Make sure you have:

  • tenant’s name, address (and, not required but preferable, phone number and email address)
  • landlord’s name, address (and, not required but preferable, phone number and email address)
  • information about the lease, like term of lease, date tenant moved in, how much the rent is and security deposit if paid
  • description of dispute
  • how the issue breaches (does not comply with) your tenancy (lease) or the Residential Tenancies Act
  • the result you’re looking for from this dispute
  • a copy of the tenancy (lease) (optional)
  • copies of any documents that relate to the dispute 8 receipts for repairs completed, if you’re filing for repairs (estimates are not acceptable)

Application form