Law, justice and safety
Your rights when buying from a direct seller, like telemarketers, door-to-door salespeople and home party hosts.
Rules that collection agencies must follow when they contact you to collect money that you owe.
How to handle condominium disputes between condominium unit owners, tenants or condominium corporations.
Your rights and responsibilities as a condominium owner.
Your rights when you get a consumer loan.
Your rights as a consumer and how you’re protected under the Consumer Protection Act.
Rules credit bureaus must follow when collecting and distributing consumer credit information.
Protections that are in place around costs when you buy funeral services or goods.
Make a complaint about a business licensed by the Department of Service Nova Scotia and Internal Services if you feel you’ve been treated unfairly by a business and the problem isn’t resolved.
Your rights when dealing with a mortgage broker or mortgage lender.
How you’re protected when you get a payday loan.
Your rights when buying pre-arranged funeral and pre-need cemetery plans from funeral homes and cemeteries.
Protections when you buy a pre-arranged funeral plan to make sure you get the goods and services you’ve paid for.
Call 911 if your health, safety or property is threatened and you need help right away.
Collection of forms fire departments need to use to notify 911 when they make changes that affect emergency response.
Tools and strategies that emergency managers and event planners need to plan for an emergency.
A state of emergency is in effect to help contain the spread of COVID-19.
Collection of forms and documents municipalities need when declaring, renewing or ending a state of local emergency.
You need to know your civic address and post it properly so emergency responders can find your house and workplace quickly.
Collection of forms that fire departments, insurance companies and fire extinguisher servicing companies need to use for fire reporting and fire extinguisher licences.
List of liquor and gaming licence holders that received disciplinary action notices from the Alcohol, Gaming, Fuel and Tobacco Division.
List of cemeteries and funeral homes that received enforcement action notices from the Business Licensing Division.
We’re working on adding more information. If you can’t find what you’re looking for, visit the old website.