Pre-arranged funeral plans: guide for consumers

Guidelines for consumers on pre-arranged funeral plans explain how you’re protected when you buy a pre-arranged funeral plan to make sure you get the goods and services you’ve paid for.

This guide describes your rights and protections when you buy a pre-arranged funeral plan. These rights and protections make sure you get the goods and services you paid for.

Information includes:

• how to pay for your pre-arranged plan
• what your purchase agreement must include
• cancellation rights
• missed installment payments
• how to transfer your pre-arranged plan to another funeral home
• how to change your pre-arranged plan from a trust-funded plan to an insurance-funded plan