Fire department name change for 911

Fire departments need to notify 911 if the name of their department changes. They need to notify 911 and the municipality that the fire department belongs to at least 2 weeks before the change.

Use the Fire Department Name Change Form for 911 to notify 911 of a change to your department’s name.

The number can only change on a Tuesday, Wednesday or Thursday during business hours. It can’t change the day before, the day of, or the day after a statutory holiday.

Notify the municipality

You also need to notify the municipality that governs your fire department of the name change.

Who can use this form

Fire departments need to use this form if their department name is changing.

The Emergency Management Office needs to receive the form at least 2 weeks before the department name changes.

What you need to do

  1. Complete the form.
  2. Send the completed form by email.

How long it takes

It should take 2 weeks for the change to be updated with 911. It can take longer if more information is needed or if your form hasn’t been filled in correctly.


There is no cost to submit the form.

Before you start

Make sure you have:

  • new fire department name
  • approval from the municipality to change the name
  • name, phone number and email of municipal representative
  • date the change takes place

Download form