What to do when someone passes away: obtaining benefits and closing accounts

Guidelines on what to do and who to contact about eligibility for benefits (insurance, pension and estate) and closing a deceased person’s government accounts, programs, services and benefits.

This guide provides the steps you need to take at the time of a person’s death.

Information includes:

• cancelling benefits
• eligibility for benefits (insurance, pension and estate)
• cancelling identity cards
• transferring or cancelling motor vehicle permits and certificates
• cancelling services and financial contracts
• cancelling memberships and virtual identities