Procedures and conduct policy for hearings: Residential Tenancies

The Residential Tenancies Hearings (Procedures and Conduct) Policy explains that residential tenancy officers need to be neutral (fair) and professional when dealing with residential tenancy disputes. It also describes the procedures and guidelines an officer must follow when holding a hearing.

This policy outlines that residential tenancy officers need to be neutral (fair) and professional when dealing with residential tenancy disputes.

It also describes:

  • procedures and guidelines an officer must follow when holding a hearing
  • environment in which the hearing will be held
  • behaviours that are not allowed at the hearing

Type:
  • Policy

Author: Residential Tenancies
Department: Service Nova Scotia