Office Closure Policy: Residential Tenancies

The Office Closure Policy (Policy 43) explains the process a tenant or landlord needs to follow to determine if a scheduled hearing is affected by office closures.

This policy outlines how a tenant or landlord needs to call the Residential Tenancies Office Closure Line to determine if a scheduled hearing is affected by office closures.

Information includes:

• procedure
• Residential Tenancies Closure Line toll-free number
• what message you may hear when you call
• what happens when the office reopens