Your rights when buying from a direct seller, like telemarketers, door-to-door salespeople and home party hosts.
Your rights as a consumer and how you’re protected under the Consumer Protection Act.
Consumer Loans and Credit
Rules that collection agencies must follow when they contact you to collect money that you owe.
Your rights when you get a consumer loan.
Rules credit bureaus must follow when collecting and distributing consumer credit information.
Your rights when dealing with a mortgage broker or mortgage lender.
How you’re protected when you get a payday loan.
How to handle condominium disputes between condominium unit owners, tenants or condominium corporations.
Your rights and responsibilities as a condominium owner.
Cemetery and Funeral Services
Protections that are in place around costs when you buy funeral services or goods.
Your rights when buying pre-arranged funeral and pre-need cemetery plans from funeral homes and cemeteries.
Protections when you buy a pre-arranged funeral plan to make sure you get the goods and services you’ve paid for.
Consumer complaint assistance
Make a complaint about a business licensed by the Office of Service Nova Scotia if you feel you’ve been treated unfairly by a business and the problem isn’t resolved.