Joanne Munro

Joanne Munro was appointed CEO of the Office of Service Nova Scotia in July 2014.

Biography

Joanne joined Service Nova Scotia after a 25-year career in corporate sales and financial services. During that time, Joanne gained experience in strategic planning, operations and service excellence.

Joanne holds a Master of Business Administration from Dalhousie University and a Bachelor of Arts in Administrative and Commercial Studies from the University of Western Ontario.

Role

The CEO is responsible for leading a team of more than 750 people who design and deliver a variety of government programs and services. Priorities include supporting government’s corporate agenda, improving 4 registries, simplifying rules and processes for businesses and consumers, and leading the digital transformation project to help make it easier for citizens and businesses to interact with government programs and services.

Responsibilities

  • providing strong financial and organizational leadership
  • developing strategies to fulfill the Office of Service Nova Scotia’s mandate
  • establishing and growing industry, government and citizen partnerships

Previous roles

  • Associate Vice President, Strategic Sourcing Group, TD Bank
  • District Vice President, Oakville District, TD Canada Trust
  • District Vice President, Vaughan District, TD Canada Trust
  • Associate Vice President, Group Human Resources
  • Associate Vice President, Office of the CEO, TD Bank