Joanne Munro

Joanne Munro was appointed Deputy Minister of the Department of Service Nova Scotia and Internal Services in June 2019.


Joanne Munro

Joanne joined the Government of Nova Scotia after a 20-year career in the financial services industry. During that time, Joanne gained experience in strategic planning, operations, human resources and service excellence.

She’s a results-oriented leader, with a collaborative style and a focus on coaching and mentoring.

Joanne holds a Master of Business Administration from Dalhousie University and a Bachelor of Arts in Administrative and Commercial Studies from the University of Western Ontario.

Current role

Deputy Minister, Department of Service Nova Scotia and Internal Services

The deputy minister is responsible for leading a team of more than 1,700 people who design and deliver a variety of government programs and services. Priorities include overseeing the department’s approach to service excellence, which combines technology and processes to deliver services and support great client experiences.

Responsibilities include:

  • providing strong financial and organizational leadership
  • developing strategies to fulfill the mandate of the Department of Service Nova Scotia and Internal Services
  • establishing and growing industry, government and citizen partnerships

Previous roles

  • CEO, Office of Service Nova Scotia
  • Associate Vice President, Strategic Sourcing Group, TD Bank
  • District Vice President, Oakville District, TD Canada Trust
  • District Vice President, Vaughan District, TD Canada Trust
  • Associate Vice President, Group Human Resources, TD Bank