Department of Service Nova Scotia: About us
What we do
The Department of Service Nova Scotia helps citizens, businesses and municipalities access a variety of government programs and services. We also provide common services and support (like technology services) to government departments and public sector organizations.
Responsibilities
We're responsible for:
- in-person and online services for Access Nova Scotia, Land Registry and Vital Statistics
- operating the registries of land, personal property, vital statistics, joint stock companies and lobbyists
- providing alcohol, gaming, fuel and tobacco licensing, enforcement and auditing
- business and consumer services like licensing and inspecting regulated businesses and protecting consumers
- Customer Contact Centre for information about government programs and services
- helping the government choose communications and technology solutions
- information access and privacy
Who we are
The Department of Service Nova Scotia has about 1,020 staff across the province who design and deliver a variety of government programs and services.
Priorities
Our priorities are:
- investing in technology and governance to provide positive client experiences and service excellence
- updating our technology and improving program delivery
- applying innovative ideas through service improvements and upgrading the registries of land, motor vehicles, vital statistics and joint stock companies
- publishing non-sensitive data through the open data portal
- leading government’s efforts to improve business processes and eliminate waste